Frequently Asked Questions
Everything you need to know about shopping with Generous Family.
What is the Generous Family sizing philosophy?
We design our collections with inclusivity in mind, offering a wide range of sizes that celebrate every body type. Please refer to our detailed Size Guide on each product page to find your perfect fit.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental U.S. Express shipping options are available at checkout if you need your new favorites sooner.
What is your return and exchange policy?
We want you to love your purchase. If you are not completely satisfied, we accept returns and exchanges on unworn items with tags attached within 30 days of delivery.
Are your garments ethically produced?
Yes, sustainability and ethics are at our core. We partner exclusively with fair-trade certified factories that ensure safe working conditions and fair wages for all artisans.
How should I care for my Generous Family apparel?
To maintain the longevity of our premium fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Specific care instructions are located on the inner label of every garment.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.